CRST: The Podcast
CRST: The Podcast

09.10.24

Managing Patient Expectations Through Emotional Intelligence

In this episode of CRST: The Podcast, Gary Wörtz, MD, Guest Medical Editor for the May issue of CRST, speaks with Eric D. Donnenfeld, MD, on a crucial yet often overlooked topic: emotional intelligence in patient care. They explore how managing complications, setting realistic expectations preoperatively, and fostering positive patient relationships through communication and empathy can greatly impact outcomes and the overall patient experience. Explore these insights further in the May issue of CRST. [https://crstoday.com/articles/may-2024/the-paradox-of-patient-satisfaction?single=true]

View full description +

MORE EPISODES

10.29.25

Boost Your Keratoconus Cross-linking Game: Oxygen as the MVP

Brandon D. Ayres, MD; and Tomas Navratil, PhD

10.28.25

Getting Started With SMILE

Audrey Talley Rostov, MD; and Nandini Venkateswaran, MD

10.23.25

Social Media That Converts for Refractive Surgeons

Neda Nikpoor, MD; and Dagny Zhu, MD

10.14.25

ESCRS 2025 Highlights

Suphi Taneri, MD, FEBOS-CR; Radhika Rampat, MBBS, BSc(Hons), FRCOphth, CertLRS, FWCRS; Gilles Lesieur, MD; Paul Dupeyre, MSc; Ben LaHood, MBChB, PGDipOphth, PhD, FRANZCO, FWCRS; Aylin Kiliç, MD

09.09.25

Building a Physician Brand

Neda Nikpoor, MD; and Rupa K. Wong, MD

08.18.25

Workforce Development and Surgical Mentorship in Global Ophthalmic Care

Kevin Barber, MD; Cynthia Matossian, MD; and Sara O’Connor, MD, MPH

08.13.25

Unconscious Bias in Medicine (Part 2): From Awareness to Action

Neda Shamie, MD; and Tanya Trinh, MBBS, FRANZCO, FWCRS

08.01.25

Use Your Dream Team to Execute Your Keratoconus Strategy

Brandon D. Ayres, MD; Susan DeGroot, MBA; and Vivian Cole, BA

Show More