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The MOD Pod:

EMPOWER: Business + Specialty Care Optometric Series

Editorially independent content, supported with advertising

08.14.25

EMPOWER - Patient Communication: Building Trust and a Continuity of Care

In this third EMPOWER podcast, Paul Hammond, OD, FAAO, and Jessica O. Yu, OD, FAAO, FSLS, dive into the art of patient communication with Jacob Lang, OD, FAAO. From treatment options and managing costs to fostering relationships across decades of care, they outline how clarity and compassion can translate into loyalty, retention, and better outcomes.

Other Podcast Episodes

08.14.25

EMPOWER - Patient Communication: Building Trust and a Continuity of Care

Jacob Lang, OD, FAAO, Dipl ABO; Jessica O. Yu, OD, FAAO, FSLS; and Paul Hammond, OD, FAAO

06.12.25

EMPOWER - Optimizing Contact Lens Wear

Jacob Lang, OD, FAAO, Dipl ABO; Jessica O. Yu, OD, FAAO, FSLS; and Ashley Tucker, OD, FAAO, FSLS, Dipl ABO

04.15.25

EMPOWER - Corneal Health and the Relevance of Specialty Lenses

Jacob Lang, OD, FAAO, Dipl ABO; Diana Chu, OD; and Ashley Tucker, OD, FAAO, FSLS, Dipl ABO

Anterior 3D Cataract Cornea General Glaucoma Optometry Pediatric Refractive/LVC Residents & Fellows Retina Retina 3D