Do you find yourself at a loss when it comes to difficult patient conversations?

In this new series, Dr. Marc Bloomenstein provides insight on the importance of doctor-patient communication and reveals how improved conversations drive stronger awareness and better outcomes.

Replay
Cancel

Your 25-second video preview has ended.

to continue watching, please Log In or Register:


Log in / Register

Call Marc Maybe? Part 1: How to Handle Awkward Waiting Room Situations

  Channels: Optometry | Posted 10/21/2016

Cold-calling expert Marc Bloomenstein, OD, dials up Whitney Hauser, OD, to discuss a recent, awkward experience he had with one of his patients. Dr. Hauser shares her advice for how he should handle potentially uncomfortable situations in the waiting room.

Part 1 of 3:
Call Marc Maybe Part 2: Explaining Avoidable Complications to Patients

Call Marc Maybe Part 3: Managing Offensive Comments, Smells, and More in the Exam Room


7 / 15 Series: Challenging Patient Dialogues